- Manufacturer defects.
- Damage during transportation.
- 1-for-1 exchange for manufacturer errors.
Free Shipping and Return on all products.
- Processing Time: 1-2 Working Days.
- Estimated Arrival: 7-14 Working Days.
- Return this item for free within 30 days of delivery for a full Return Policy.
- DIPO Refund and Protects your order against loss, damage and delay.
- For more details see Shipping, Return & Refund Policy.
- Please email us at support@dipoltd.com or message us.
The shaft are made of the premium metal materials, which is light, robust and does not rust, making the ribs of the umbrella resistant to bending and resisting strong winds. The ribs, made from a fibreglass material, is wind-resistant that is difficult to be damaged even when folded 180 degrees.
Folding design, easy to carry. The rainy surface will be inside when the umbrella is closed, so you won't have to worry about getting wet even if you touch the umbrella (the dry surface is outside). They are stored inside, so clothes and luggage will not get wet and the people around you not be disturbed.
By adopting a reflective safety strip structure, it attracts attention even at night walk and improves safety. Escort your safety, whether at day or night.
Product parameters
Type: Tri-fold reverse reflective edge umbrella
Color: Rice color, starry sky black
Product name: Ring buckle reverse automatic umbrella
Umbrella cloth material: 310T impact cloth
Weight: 422 grams
AFTER SALE SERVICE
- We offer a 100% satisfaction guarantee, a 30-day money-back guarantee.
- We have 24/7/365 Facebook Messenger and email support.
- We strive to make our customers 100% satisfied with the product you have purchased. Please don't hesitate to email us with any questions or problems and we will help you right away.
- Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
THIS PRODUCT IS A LIMITED PRODUCTION AND IS NOT AVAILABLE IN STORES. WILL SELL OUT FAST!
🔥 Fast refund>> Partial or full refund depend on the situation;
🚚 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.
We do our best to process & ship all orders as soon as possible. We're proud to offer worldwide shipping
Responsible by DIPO
Buyer Protection™
01 What does Buyer Protection cover?
Buyer Protection is a service provided that covers delayed, damaged, and lost items that meet the following criteria.
Delay: Domestic packages not delivered before the 10th day following order fulfillment (i.e., the date when the order is shipped by the merchant) or international packages not delivered before the 30th day following order fulfillment are considered delayed. The compensation for delayed packages is $5 USD. (If the order is not transacted in USD, compensation will be made in the currency of the transaction. For example, if an order in euros is delayed, the compensation is €5.)
Loss: Domestic packages not delivered 30 days after order fulfillment (i.e., the date when the order is shipped by the merchant) are considered lost. (60 daysfor international packages.) Lost packages will be compensated for the actual item(s) value paid.
Damage: Buyer Protection covers item damages to the point that the item(s) are unusable, clearly fractured, shattered, bent (if not bendable), crushed, etc., but does not cover cosmetic damage (scratches, dents, etc.), manufacturing damages, packaging errors, or unsealed items. The compensation for damaged items will be up to the value paid for the purchased item(s).
Buyer Protection also includes carbon-neutral shipment within the recipient’s country.
Note: Total compensation for one cover is up to the value actually paid for the item(s).
02 What products are excluded from Buyer Protection?
Buyer Protection does not cover the following categories of items：Automobiles and motorcycles / Jewelry (valued in excess of 1,500 local currency) / Boats and yachts / Live animals / Cash / Lumber / Ceramic / marble or granite tiles / slab blocks countertops or statues / Negotiable papers / Cigarettes and other tobacco products / Perishable commodities / Raw cotton / Pharmaceutical drugs / Fine arts (valued in excess of 10,000 local currency per piece) / Precious stones and metals / Flowers / Scrap metal, steel metal and steel metal products; automotive engines; general used automotive merchandise made of metal / Glass windows, plate glass and similar goods / Securities
03 How does Buyer Protection resolve your shipping issues?
Here’s the customer experience of Buyer Protection:
1. Shopper orders from the merchant, with Buyer Protection opted in.
2. Shopper receives an email with their Buyer Protection cover details, as well as instructions on how to report an issue.
3. If their package gets damaged or lost during transit, or is delayed, they can report the issue via DIPO.
4. DIPO will programmatically assess the issue using policy rules/guidelines to determine if the reported order issue qualifies for a payout.
5. If the reported issue does qualify, a refund will be automatically sent to the shopper in a prepaid credit card via email. If the reported issue doesn’t qualify, an email will be sent to the shopper to notify them of the denial and the reason.
6. Throughout the user journey, shoppers can always check out their cover details and status via DIPO’s branded tracking page.
04 Is there any time limit for issue reporting?
To qualify for the payout, shoppers need to follow the issue reporting requirements:
Issues of loss, where the package is not delivered, must not be reported sooner than 30 days after the order fulfillment date for domestic shipments and 60 days for international shipments.
Issues of damage, where the package is delivered, must be reported within 15 days after the delivery date.
Issues of delay, where the package is delivered, must not be reported sooner than 10 days after the order fulfillment date for domestic shipments and 30 days for international shipments.
All issues must be reported within 90 days of the order date.
05 When and how will I receive my payout?
To receive a payout for your package issues, you should first report your issue at Contact Forms. We’ll review the request and send you the payout in virtual credit card through email if your request is eligible.
